Privacy Policy

Last Updated: 31 March 2025

HashtagVote (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use HashtagVote.com (the “Platform”).

By using the Platform, you consent to the data practices described in this Privacy Policy. If you do not agree, please discontinue use of the Platform.

1. Information We Collect

a) Personal Information

We may collect the following information when you register or use the Platform:

  • Name
  • Mobile number (OTP verification)
  • Email address (if provided)
  • Age and gender (optional)
  • KYC information for reward redemption (when required)

b) Usage & Technical Data

  • IP address and device information
  • Browser type and operating system
  • Access timestamps and interaction logs
  • Poll participation and engagement activity

c) Payment Information

Payments and withdrawals are processed through trusted third-party payment gateways such as Razorpay. HashtagVote does not store full card or bank details on its servers.

2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts
  • Enable participation in polls and engagement features
  • Process rewards and withdrawals
  • Verify identity and prevent fraud
  • Improve platform performance and user experience
  • Communicate service-related updates
  • Comply with legal and regulatory obligations

3. Disclosure of Information

We may share information only in the following cases:

  • With service providers (payment processing, hosting, analytics)
  • To comply with legal obligations or lawful requests
  • To prevent fraud, abuse, or platform misuse
  • During mergers, acquisitions, or business restructuring

We do not sell personal data to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session integrity
  • Improve usability and performance
  • Analyze traffic and engagement trends

You may disable cookies through browser settings; however, certain features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data, including:

  • Secure server infrastructure
  • Encryption of sensitive data
  • Restricted internal access

Despite best efforts, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes and enforce policies

7. Children’s Privacy

HashtagVote does not knowingly collect personal information from children under 13 years of age. If such data is identified, it will be deleted promptly.

8. User Rights (India)

Under applicable Indian laws, users may:

  • Request access to their data
  • Request correction or deletion
  • Withdraw consent (where applicable)
  • Opt-out of non-essential communications

9. International Transfers

Data is primarily stored in India. If international transfers occur, appropriate safeguards will be implemented.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Platform indicates acceptance of the revised policy.

11. Contact & Grievance

📧 Email: support@hashtagvote.com
đź“Ť Address: Bengaluru, India
👤 Grievance Officer: Harish Goud